Shipping & Delivery
Shipping and handling
The shipping charges are based on the ACTUAL WEIGHT of your shipment and the TYPE of service used for shipping. RAL Communications Corp., also known as Datainterfaces.com and shorthly named "RAL" ships through UPS, FedEx and USPS shipping companies, but also accepts third party carriers at special request of its customers. Cost of shipping is automatically calculated using online rates provided by the agreed carriers. All orders placed to RAL will have shipping charges.
For the 48 contiguous US states, Free UPS Ground shipping service is provided.
Goods in stock at the time of order will be shipped in no more than 1 business day from receiving the order. All orders received and paid until 3:30PM Pacific Time during a business day will be shipped out SAME day. Orders received during weekend or holidays will be shipped out next business day. Insurance for full value of shipment is available at checkout. For out-of-stock goods, customer will be notified within 1 business day from placing the order and will have the option to keep or cancel the order. Please select the desired type of shipping at order time.
US territories, Canada and International shipping
For international orders we are using UPS Worldwide Expedited, UPS Standard to Canada, FedEx Priority International or USPS Express Mail International services only. Goods in stock at the time of order will be shipped in 1 business day from receiving the order. All shipments have insurance for full value of shipped products. For out-of-stock goods, customer will be notified within 1 business day from placing the order and will have the option to keep or cancel the order. Please note that additional customs charges and taxes can apply for imports. RAL has no control over these taxes and it is customers whole responsibility to comply with local customs regulations. Please inform yourself about customs policies and rules in your country. Any international returned shipment customers can be charged a return fee in case of non-compliance to local customs regulations. If ordered items are in-stock, they will be shipped from our main warehouse in Alamo, California. For confirmed orders on out-of-stock goods, orders will be processed and shipped at reception of inventory in our main warehouse.
Shipping and handling rates
RAL is shipping goods according to UPS, FedEx or USPS current shipping rates. Shipping rates are automatically calculated by UPS, FedEx or USPS based on weight of merchandise, destination's geographical location and type of service requested by customer.
Any order can be cancelled within 24 hours from submission, if the order has not been shipped yet. Cancellation must be done by e-mail at firstname.lastname@example.org. The cancellation message must describe order accurately, including order number, type of merchandise and amount of the order.
In case of an incorrect listed price of a product (due to typographical errors or any operating errors in price list databases), RAL shall have the right to refuse or cancel any order with the incorrect listed price. The right of refusal or cancellation can be applied no matter the order has been confirmed or not or the payment has been already assessed. In case purchase amount has been charged already, RAL will immediately issue credit back in amount of the charge.